SIMBA.sg - Serangoon NEL MRT at NEX

Location: 600 Upper Serangoon Rd, B1-03 MRT Station (NEL, Singapore 534801

Floor L4R · NEX

SIMBA's Serangoon MRT service centre for mobile plans, broadband walk-ins and ONT collection.

View Reviews View Photos

SIMBA's Serangoon MRT service centre for mobile plans, broadband walk-ins and ONT collection.

SIMBA's service centre at Serangoon MRT (NEL) is the telco's handy basement-level touchpoint for customers in the Serangoon neighbourhood, handling everything from mobile plans to broadband enquiries. Recently relocated to #B1-03 to serve commuters better, it brings SIMBA's value-driven mobile and broadband offerings within easy reach of the NEL line.

The outlet doubles as an authorised broadband walk-in point and ONT collection centre, so new broadband customers can collect their equipment and sort set-up questions face to face rather than online. With daily opening hours and its station-level location, it suits both quick drop-ins on the way to work and more leisurely visits to review a plan.

Visit SIMBA at Serangoon MRT to sort your mobile or broadband needs without detouring far from your daily route. It is straightforward, accessible telecom support - right where the trains run.

600 Upper Serangoon Rd, B1-03 MRT Station (NEL, Singapore 534801

Floor L4R · NEX

Operating Hours

Open Now

Closes at 3 pm (in 3h 25m)

Monday

10:30 am–3 pm 4–8 pm

Tuesday (Today)

10:30 am–3 pm 4–8 pm

Wednesday

10:30 am–3 pm 4–8 pm

Thursday

10:30 am–3 pm 4–8 pm

Friday

10:30 am–3 pm 4–8 pm

Saturday

10:30 am–3 pm 4–8 pm

Sunday

10:30 am–3 pm 4–8 pm

Photo Gallery

SIMBA.sg - Serangoon NEL MRT

SIMBA Storefront

A storefront with a large purple sign reading 'SIMBA' in white letters. Below the main sign is a scrolling LED marquee displaying 'Price Buy Back New/Used Phones'. The store entrance is open, revealing shelves stocked with mobile phone accessories and boxes. A vertical blue sign on the left features Chinese characters and the word 'HONOR'.

SIMBA 5G Storefront

A view of a retail storefront featuring large glass display windows with frosted or reflective surfaces. Above the entrance is a prominent purple sign advertising SIMBA 5G mobile plans, including details for 500GB, 8GB, and 18GB packages with pricing and country coverage.

Closed SIMBA Storefront

A storefront with a large purple sign reading 'SIMBA' in white letters above a closed, silver metal rolling shutter. To the left, a partial sign reads 'UEH' and a vertical blue neon sign with Chinese characters is visible. On the right, a purple promotional stand displays prices like '$100' and '$25'. A person's hand holding a smartphone is visible in the bottom right corner.

SIMBA kiosk in a transit station

A curved purple and white kiosk for SIMBA is located inside a large transit hall with ticket gates. The kiosk displays an advertisement for a 'FREE WiFi 7 Starter & Home Phone Line' plan offering 10GB for $29. Several customers are standing at the counter interacting with staff, while others wait nearby.

SIMBA eSIM Counter Display

A close-up view of a white service counter featuring purple promotional signage for SIMBA eSIM services. A large sticker on the front reads 'SIMBA eSIM available here', while a smaller adjacent sticker advertises 'SIMBA CELEBRATES SG60' with a QR code. On the counter surface, a tablet in a grey case stands upright next to a printed sign detailing daily operating hours (11am to 5pm) and break time (3pm - 4pm). A hand is partially visible in the background.