A beauty and wellness outlet at NEX Serangoon, offering facials and spa therapies under the Citispa brand.
CITISPA at NEX Serangoon Hub is the Serangoon branch of Citispa, a Singapore beauty and wellness chain, located at unit #04-28 of NEX mall. The outlet is known for its facial and body treatments, including the brand's Bright and Clear Face Therapy, and operates as part of a wider network of outlets across the island.
Open daily with long hours that run well into the evening, the NEX branch is well placed for shoppers and office workers looking to slot a treatment into a busy day. The range covers hydrating and brightening facials alongside broader wellness services, suiting both regulars maintaining a skincare routine and newcomers wanting a single, affordable session.
If you are around Serangoon Central and in need of a moment of care, CITISPA at NEX offers a convenient, brand-backed option right inside the mall. Its combination of accessibility and a recognisable treatment menu makes it a practical choice for everyday beauty and wellness needs.
6509 5358
23 Serangoon Central, #04-28, Singapore 556083
Floor L4 · NEX
Operating Hours
Open Now
Closes at 9 pm (in 9h 23m)
Monday
11 am–9 pm
Tuesday (Today)
11 am–9 pm
Wednesday
11 am–9 pm
Thursday
11 am–9 pm
Friday
11 am–9 pm
Saturday
10 am–7 pm
Sunday
10 am–7 pm
Menu information is not available at this time.
Overall Rating
2.7/5
Based on 23 Google reviews
Negative Reviews
Jacqueline Tan
The services at city spa getting worst. Anyhow did the face for you if you did not have the intention to renew package. Can do the facial for my gal using my package within 15mins and did not even put mask for her. Tried calling but to no avail.
FY Lim
First you start with $800 package for 10 facials and they will keep asking you to add on to their packages till each facial is $150 and now they want you to top up more to pay $350 per facial. …
Linda
I regretted signing up. The beauticians keep changing — I signed a $3000 package with one and she left shortly after. The new one who took over, you really can’t expect much. Before I even used half the sessions, they were already selling me to buy more.
Kiki Chua
It's a nightmare in my life. If you see those given 5 stars, the good staff has been left. $300+ facial can just use a machine to light treatment, no mask, no cleaning service. If you didn't sign up a new package, they will give you back face. Sisters, don't go, you will regret it for life.
Positive Reviews
B P
I highly recommend my beauty therapist Adeline. She has a warm personality, soft gentle hands & is exceedingly professional. Adeline offers options which are appropriate for her clients, unlike other therapists I have met in the past. I always look forward to my next appointment with her.
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Photo Gallery
CITISPA - NEX Serangoon Hub
Citispa and Nail Air Storefronts
A view of a shopping mall corridor featuring two adjacent storefronts. The primary store, Citispa, has a white facade with blue lettering and a colorful logo. Its glass doors are covered with various promotional stickers and posters. To the right, a neighboring store named 'nail air' is visible with a bright pink sign.
Interior of a Multi-Level Shopping Mall
A view from an upper level of a modern shopping mall looking across an atrium. The architecture features clean white walls and glass railings. On the middle level, several shoppers are walking past storefronts, including one with a visible sign reading 'CITISPA'. Below, on the ground floor, other retail spaces and displays are partially visible.
Interior View of Shopping Mall Level 4
A high-angle shot looking across a multi-story shopping mall atrium. The fourth floor (L4) is visible with glass railings and shoppers walking past various storefronts. A store with a red sign reading 'SKP' is prominent, displaying merchandise inside. Below, another level shows more retail spaces and a person walking. The architecture features white pillars and modern lighting.